Archive for November, 2009

I am a firm believer in showing people how to.   Unless you know how to do things yourself or you can use it practically in your life it is of not much benefit.


“Know where to find the information and how to use it -that’s the secret of success”.

Albert Einstein

Here are some Top Tips:


Top Tip 1: For handling a difficult conversation


·        State the issue and the impact

·        LISTEN to the other person’s point of view

·        Seek a joint resolution 


 Top Tip 2: When you want a skill that you admire in someone:


·        Ask them How do they do it? 

·        Don’t judge or try to change their answer

·        Observe, listen and model (without interrupting)


Top Tip 3: Questions to ask to learn how they “do it”


Ask them to give examples of what works:


·        What happens just before you…..?

·        What are you thinking about…?

·        What are you feeling…?

·        How do you know when (you are connecting someone)?


You are always welcome to contact me directly with questions, suggestions or progress at Lynda@leadatwork.com.


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Listen to inspirational speeches.  Pull out the words that connect to you.  The speech made by President Obama when he won the Election will, I believe, go down in history as one of the greatest speeches of all time.  His words and delivery touched the hearts of people.  He was passionate, truthful and full of hope for the future.  He was humble and complimentary about his opponents, accepting their qualities.  He was powerful and spoke with authority.

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I was really excited to be invited on Radio Berkshire as we are working hard to get more exposure of the website www.leadatwork.com.

Radio BerkshireSusanne Courtney, who was standing in for Sarah Walker was great. She was warm, friendly and curious. Her natural bubbly personality was very reassuring. She smiled constantly and it just shows that when you smile this comes across even on the radio. So this is a great tip for all of us – remember to smile.

It was an excellent opportunity to spread the word to help more women achieve their potential.

But, guess what? The one thing I failed to mention was the website address – Arrrrh! I just got caught up in the moment and failed!

So to encourage myself I am remembering that: 

  • There is no failure only feedback! 
  • No opportunity is ever wasted 
  • Don’t wait until everything is perfect, get started now, with each step we grow more skilled and more confident….

I have also been encouraged by the people who listened – even from China! Thank you Sarah, and congratulations on your new position as a Finance Manager in a big local private company for 500 people, that is great news. And thank you for reminding me that I said in the interview, “If we think we can, then we can; if we think we can’t, then we can’t.”

Help more women to achieve their potential, tell your friends to register at www.leadatwork.com.

Lynda Cant on Radio BerkshireTo hear the interview this link is available until 2nd November 2009 http://www.bbc.co.uk/iplayer/episode/p004sx3h/Sarah_Walker_27_10_2009/

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