Archive for October, 2009

Before sending an e-mail, put your own name at the top and then read as if you were receiving this.  What would you think or feel if you were receiving it?  Would you be inspired, motivated and energised?

I often ask senior managers to do this, particularly when they are sending redundancy letters out to people.

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Tuesday 10 November 2009
Essential for every manager!

This special workshop is for anyone who will one day need to carry out a

  • Disciplinary
  • Grievance
  • Redundancy
  • Poor performance discussion
  • Or even deliver tragic news

It may be one of the most difficult conversations in your working life.  Even the most confident and self assured person can be filled with dread, suffer stress and sleepless nights.

Learn how to:

  • Be respected for “handling the discussion in a sensitive and understanding way” without being misunderstood or viewed as harsh in your approach.
  • Have peace of mind, without the experience haunting you in the future!
  • Prepare your actual words for the discussion using a successful format which has been tried and tested over many years
  • Be confident in delivering clear messages in a dignified, sensitive and professional way
  • Control your own anxieties
  • Connect and motivate other team members to be committed to key priorities
  • Remove stress and negative energy that can permeate through an organisation
  • Handle unexpected emotional reactions
  • Be prepared for challenging questions
  • Understand the legal process

“They may forget what you said, but they will never forget how you made them feel.” Carl W. Buechner

For further information and to book please visit my website – http://www.leadatwork.com/leadership-workshops.html

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How we dress, what perfume we use, what jewellery we wear, what our body language is saying, all gives messages about ourselves.  First impressions are very important. 

I remember a young man who came for an interview.  He had all the skills and was a very talented person.  I gave him feedback and told him that the manager did not believe he would fit in because of the way he dressed.  He replied, “That’s not fair or just.”  I said, “You’re right, BUT you still didn’t get the job”.

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Oh how we women know how to juggle!  I have had an up and down week: I have recovered from an annoying 24 hour sickness bug; juggled my work commitments which have been rewarding; and my highlights, I am now preparing for a fun Centreparcs half term holiday with my family.

Please tune in next Tuesday 27 October 2009 to hear me interviewed live on BBC radio.

I will be revealing “How to be a Successful Women in the Workplace”.

I will be interviewed on the Sarah Walker show between 2pm and 3pm

Please tune into BBC Radio Berkshire – http://www.bbc.co.uk/iplayer/playlive/bbc_radio_berkshire/    104.4FM, 95.4FM

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Did you know that we sometimes put a barrier between our true self and people we don’t easily connect with?  It is sometimes because these people challenge part of ourselves that we are not dealing with within ourselves.

“Keep in mind the belief – communication is the response we get.” – NLP Beliefs of Excellence – Sue Knight

In other words, we must take personal responsibility for responses that we get from others.

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Observing others

We can get so many clues by observing others.  Instead of filling our minds with what others are doing wrong, by observing and trying to understand what it is that drives their behaviour, we will gain more awareness.

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Tuesday 3 November 2009
This workshop is for women who want to:

  • Secure their job in uncertain times
  • Return to work following a sabbatical, redundancy or maternity leave
  • Stand out in a crowd
  • Focus on their career whilst getting paid their worth.

Learn how to:

  • Gain confidence and break through fears
  • Speak and with clarity and conviction
  • Discover and communicate your uniqueness, use your strengths and passions
  • Manage your image.
  • Develop and promote a balanced team, expand levels of influence both internally and with customers
  • Enable others to be more positive and focused
  • Change downturn into upturn

“IF you can keep your head when all about you are losing theirs… Yours is the Earth and everything that’s in it…”Part of Rudyard Kipling poem IF

Please visit my website http://www.leadatwork.com/leadership-workshops.html for further details.

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